Sunday, 13 May 2012

Collaborate 2012 - Pretenders and Usability

Between trips to Paris (see previous blog), I managed to fit in a visit to the Collaborate 2012 conference in Las Vegas.

Because I focus on Fusion Applications, I made it my mission to attend as many Fusion Applications presentations as I could.  I was disappointed by the large number of presentations at which the speakers talked about the subject without having real experience or hands-on knowledge of the product.  I call them the 'pretenders'.  This type of presentation simply serves to disseminate misinformation and helps none of us.   Notable exceptions to this were (of course) presentations by Oracle and one or two companies who had actually done an implementation.

Check out Floyd Teter's blog - - for an example of real life experience of Fusion Apps.  Floyd gave a highly interesting talk entitled "18 months with Fusion Applications - Stories from the trenches" which pretty much said it all!  If you're considering a Fusion Applications implementation, read this first.

Then there was the User Experience Team.  This team is one of the unsung heroes of the Fusion Applications story.  The team analyses how people really use systems and feeds requirements based on its findings to development teams.  That's how you get to see a consistent and very efficient user interface in Fusion Applications.  They use a lot of techniques, including:
  • Eye-tracking - where a user’s visual attention is focused during online tasks
  • Feedback sessions - including structured interviews, focus groups and prototype reviews
When you see Fusion Applications for the first time, spare a thought for the unsung heroes of the Usability Team (UX) and take a look at their website - Oracle Usable Apps  Better still, get involved and take one of their usability feedback sessions!

I'm now looking forward to OHUG, where Oracle University will be running some sessions demonstrating Fusion Applications.  Look in if you're there!

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